Privacy Policy
Privacy Policy
How we process and protect your personal data when shopping in our e-shop.
Updated: 17 February 2024
1) Personal data controller
- Nominos&Gelati s.r.o.
- Company ID: 21592951
- Registered office: Kpt. Jaroše 5363/6, 722 00 Ostrava, Czech Republic
- E-mail: info@nominosgelato.com
2) What data we process
- First name and surname
- Delivery and billing address
- E-mail and phone number
- Order information
- IP address and cookies when visiting the website
3) Purposes of processing
- Processing the order and delivering goods
- Communication with the customer
- Compliance with legal obligations (e.g. accounting)
- Improving services and website functionality
4) Legal basis for processing
- Performance of a contract (order)
- Compliance with a legal obligation
- Legitimate interest of the controller (e.g. website security)
- Consent (e.g. marketing, if granted)
5) To whom we disclose data
- Carriers (e.g. PPL or Nominos rozvoz)
- Payment service providers and banks
- E-shop platform operator (e.g. Shoptet)
- Accounting system
6) Cookies
- The website uses cookies for proper functionality.
- Cookies help analyse traffic and improve services.
- By using the website, you agree to their use.
7) Data retention period
- For the duration of the contract and subsequently in accordance with legal retention periods.
- Accounting documents are usually kept for 10 years.
- Marketing data until consent is withdrawn.
8) Your rights
- Request access to your data
- Request correction or deletion
- Restrict processing
- Object to processing
- Request data portability
- Lodge a complaint with the data protection authority
9) Data protection contact
- E-mail: info@nominosgelato.com
- Complaints: reklamace@nominosgelato.cz
If you have any questions regarding personal data, please contact us by e-mail.